We care about your trust @ Jelly, Inc
Our website address is: https://iwantjelly.com.
This policy describes the information we process to support Jelly Inc, and it’s supporting products and other products and features offered by Jelly (Jelly Spots, Free-Food B2B Program). You can find additional information below:
Information we collect
1. Information you provide to us or allow others to provide to us
2. Technical information about usage of the Services
Cookies, Pixels, and Other Tracking Technologies:
Interest-Based or Online Behavioral Advertising:
How we use your information
We may use the information we collect for various purposes, including to:
- Provide the Services to you, improve the quality of the service, and develop new products and services
- Allow your Personal Shopper (which means those that shop for and/or deliver the order for you, including our retail partner and their employees/agents where applicable or our third-party providers) to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues
- Charge you for the purchase and delivery costs through one or more payment processing partners
- Offer you customized content (including advertising, coupons, and promotions)
- Understand how users interact with the Services (including advertising both on and off the Services) as a whole and to test new features or changes in our features
- Provide customer service, respond to your communications and requests, and contact you about your use of the Services
You can opt-out of receiving promotional communications from Jelly by using the settings on the Account Info page or by using the unsubscribe mechanism included in the message, where applicable.
What we share
Personal Health Information
Your PHI is protected under HIPAA and under certain state laws. Those laws give you rights with respect to the access, use, and disclosure of PHI by your health care providers, such as pharmacies, and us. When you place a pharmacy order using our Services, the pharmacy responds as we have described above under the Section entitled “Information we collect” by disclosing to Jelly your status as a patient of the pharmacy. Information concerning your status as a patient of the pharmacy is PHI and protected by HIPAA. As discussed above, no other PHI will be disclosed to us by your pharmacy and no other PHI will be disclosed by Jelly to your personal shopper other than your status as a patient of the pharmacy. For a more complete description of your rights under HIPAA and the uses and disclosures of your PHI, please refer to your pharmacy’s Notice of Privacy Practices. We will not disclose your PHI without your prior written consent with other people or non-affiliated companies unless: (i) it is needed to provide our Services, (ii) it has been “de-identified” so that it cannot identify you, (ii) we have your prior written consent, (iv) disclosure is required by law, or (v) we are acquired or file for bankruptcy.
We employ administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorized access, use, and disclosure. These measures include encrypting your communications by utilizing Secure Sockets Layer (“SSL”) software, and using a secure messaging service when we send your PHI electronically. In addition, when we collect, maintain, access, use, or disclose your PHI, we will do so using systems and processes consistent with information privacy and security requirements under applicable federal and state laws, including, without limitation, HIPAA. All electronic PHI will be encrypted at rest and in transit.
We will make any legally required notifications of any breach of the security, confidentiality, or integrity of your PHI or PII, including, without limitation, breaches of your stored PHI or PII (as breaches are defined under applicable state or federal statutes on security breach notification). To the extent permitted by applicable laws, we will make such notifications to you in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Changes to this Policy
For Residents of California
If you are a California resident, you may ask Jelly for a notice describing what categories of personal information Jelly shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information. Please submit a written request to the address provided below and specify that you want a copy of your California Privacy Rights Notice.
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding the Website, please send an email to firstname.lastname@example.org. You may also contact us by writing to us at the address provided below under the Section entitled “Contact Information.” California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.